Tuesday, January 29, 2013
Gratitude for a Generous Gift
Senior Services staff members, Adam and Christina, accept two checks from Seattle Police Department representatives. |
Thank you for recognizing the value of our services and supporting us in such a significant way! You have helped us go the "extra mile" in serving King County seniors.
Labels:
Donation,
Gratitude,
Hyde Shuttle,
Volunteer Transportation
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Monday, January 21, 2013
Volunteer Transportation Client Spotlight: Betty L.
Betty often takes a travel wheelchair with her to appointments. |
For Betty, Volunteer Transportation has transformed the process of getting to and from medical appointments from times of much anxiety and concern to pleasant, interactive experiences. She says, “The program means everything to me! It takes away all the stress I used to have with finding transportation.”
Betty also adds, “The volunteers are all so nice!” Some volunteer drivers have taken her all the way to Burien or Bellevue for appointments with specialists, and she describes how several volunteers were “incredibly helpful” after she’d had a cornea transplant. Conversations with her drivers have spanned many topics, ranging from household chores and yard work to themes of a more personal nature. She says, “One man is a singer, and we talked a lot about music. Then, there was even one woman who had graduated from the same school as me!” She reports that her drivers always find ways to make her feel comfortable and relaxed.
Betty admits that she is certainly not worry-free, but Volunteer Transportation has made her life considerably easier. She exclaims, “I don’t know what I’d do without it!” We are glad to have tackled her transportation troubles.
Labels:
Client Spotlight,
Volunteer Transportation
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Thursday, January 17, 2013
Welcome, Jacob
Over the last month, you may have heard a new voice over the Volunteer Transportation phone lines. It’s now time to make some introductions. Jacob Sperati joined the Volunteer Transportation crew as the South King County Scheduler on Dec 10, 2012. A Delaware native and St. Olaf College graduate, he has called Washington home since 2006 and brings with him a wealth of experience working with seniors, volunteers, and transportation programs. In previous positions, Jacob coordinated volunteer drivers for Chicken Soup Brigade and trained and scheduled the bus drivers for Holden Village in Chelan, Washington.
Most recently, Jacob spent 2012 working as a driver for three Seattle area retirement homes-- giving him firsthand experience with the highs and lows of providing the extra helping hand for seniors while negotiating the frustrating Seattle traffic. He couldn’t pass up the opportunity to work with Senior Services and have a deeper impact on the greater King County community.
When not working on connecting local seniors with vital transportation, Jacob rings hand bells with the Emerald City Ringers, and is an avid hiker-- having walked 2,600 miles from Mexico to Canada on the Pacific Crest Trail. He is preparing to climb Mt. Rainier in August.
Most recently, Jacob spent 2012 working as a driver for three Seattle area retirement homes-- giving him firsthand experience with the highs and lows of providing the extra helping hand for seniors while negotiating the frustrating Seattle traffic. He couldn’t pass up the opportunity to work with Senior Services and have a deeper impact on the greater King County community.
When not working on connecting local seniors with vital transportation, Jacob rings hand bells with the Emerald City Ringers, and is an avid hiker-- having walked 2,600 miles from Mexico to Canada on the Pacific Crest Trail. He is preparing to climb Mt. Rainier in August.
Labels:
Program Staff,
Scheduling,
Volunteer Transportation
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Wednesday, January 16, 2013
Scheduling: Oh, What a Tangled Web We Weave!
The "puzzle" starts to come together with detailed notes about driver availabilities in the upcoming week. |
Rides are highlighted once driving assignments are confirmed. |
As one might imagine, this is a multi-step process. Drivers are contacted; notes are taken; schedules (sorted by geographic area) are printed and “penciled in” with tentative driver assignments; and all matches are confirmed by the end of the week. As ride requests come in after the Wednesday deadline, the Coordinators do their best to assist additional clients, revisiting their original charts and schedules. Throughout it all, they calmly overcome any obstacles that get in their way (e.g.: canceled or changed appointments, reliable volunteers becoming sick or going on vacation, multiple appointments scheduled for the same day/time, etc.) -- efficiently working with all of the variables. This course of action is repeated week after week.
Friday, January 11, 2013
Promoting our Program
The following minute-long clip features Pam Brown, who has been a Volunteer Transportation driver for over 16 years. Once again, the message is clear: Serving as a volunteer driver is a rewarding, simple, and enjoyable way to help others in need and have a positive impact on your community. ENJOY!!
Monday, January 7, 2013
And Now.... A Word from Our Sponsors!
Amtrak Pacific Northwest, which has kindly supported our program in various capacities throughout the past several years, has informed us that seniors 62+ can receive 25% off any tickets purchased between January 5 and April 27, 2013. Find out more here: http://www.amtrak.com/senior-discounts-west-coast-travel-on-amtrak-cascades-train?WT.mc_t=AARP_Cascades25__EXT&WT.mc_n=CascadesSeniors25Page&WT.mc_r=365 .
Happy travels!
Happy travels!
Labels:
Promotion
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About Me
- Volunteer Transportation
- “Behind the Wheel” offers stories, reflections, news and updates about Sound Generations’ (formerly Senior Services') Transportation Program. Throughout King County, our inspiring volunteers provide needed mobility to local seniors, supporting them in their efforts to remain independent, healthy, and happy. Please drop by to read more about the unique experiences of our volunteers, clients and staff!
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